Frequently Asked Questions (FAQ)

Here you’ll find answers to the most common questions about our Glozo talent intelligence platform and pricing plans. If you don’t find what you’re looking for, feel free to contact our support team.

‍About Glozo Plans & Features

1. How do I choose the right Glozo plan for my recruitment needs?
Our pricing is designed to provide value for every type of hiring challenge. Here’s how to find the perfect fit for your talent acquisition strategy:
Curious: The ideal starting point for anyone wanting to test-drive our unique AI sourcing technology. It’s a powerful way to see the quality of candidates Glozo can find before committing to a paid plan.
‍Solo: Built for freelance recruiters, in-house HR at tech startups, and hiring managers. This plan is the perfect talent sourcing tool when you’re managing up to 5 open roles at once.
‍Agency: The best choice for recruitment agencies and small hiring teams. It’s designed for collaborative hiring, allowing your team to share a unified candidate database and credits.
‍Partner: Our enterprise-level solution for large organizations with advanced talent acquisition needs. This plan is for teams that require high-volume sourcing, custom ATS integrations, and access to our intelligent talent pool management features to nurture current employees.

‍2. How does the free ‘Curious’ plan work?
Our Curious plan is a permanently free tier. It gives you full access to our powerful AI candidate search engine and platform features, allowing you to experience the core of our recruitment automation technology. The plan includes a monthly allowance of free actions (candidate searches, contact reveals, and outreach credits) so you can perform end-to-end sourcing for a limited number of candidates.

3. What is a ‘Contact Credit’ and how is it used?
A Contact Credit is used to unlock a candidate’s verified contact details, such as a personal email address or direct phone number, enabling your candidate outreach campaigns.
Viewing candidate profiles, including their skills, work history, and salary estimations, is always free and does not use credits. Links to a candidate’s public profiles (like LinkedIn or GitHub) are also provided without charge. Using a credit is the final step to source passive candidates and begin your engagement.

‍Billing and Subscription Management

4. Do you offer discounts for annual billing on your software plans?
Yes, we do. When you subscribe to any plan annually, you receive a significant discount of 20%, which is like getting two months of our talent acquisition platform for free. This is the most cost-effective option for teams with ongoing hiring needs. You can easily switch between monthly and annual billing using the toggle above the pricing table.

5. Can I upgrade or downgrade my recruiting plan later?
Absolutely. We offer flexible subscription management. You can upgrade your plan at any time as your hiring volume increases. Downgrading to a lower tier is also possible at the end of your current billing cycle. All changes can be made directly from your account settings.

6. How do I cancel my Glozo subscription?
While we’d be sorry to see you go, we make the process simple. You can cancel your subscription at any time in the “Subscription” section of your account. Your plan will remain active until the end of the current paid period, after which your account will automatically switch to the free Curious plan.

‍Limits and Platform Capabilities

7. What happens if I run out of Contact Credits during the month?
No problem. If your candidate sourcing requires more contacts than your plan includes, you can instantly purchase additional Contact Credit packs directly from the platform to continue your recruitment efforts without interruption.

8. Do unused Contact Credits roll over to the next month?
The monthly Contact Credits included in your subscription do not roll over. Your credit balance is reset at the start of each billing cycle. This model allows us to offer predictable pricing and consistently invest in the highest quality, real-time data verification for our candidate database.

9. How accurate is the candidate contact information provided by Glozo?
Data accuracy is one of our highest priorities. We utilize a multi-layered, real-time verification and enrichment process for all contact details to ensure the highest possible accuracy rate. Our goal is to make your candidate outreach more effective and save your team valuable time.

10. My organization has a large hiring team. What does the Partner plan offer?
The Partner plan is our custom enterprise solution designed for scaling talent acquisition teams. It includes a custom number of users and credits, access to advanced market analytics, priority support, and a dedicated account manager. We also offer bespoke integration with your existing Applicant Tracking System (ATS) or HRM, along with our advanced talent management services. To explore this, please click the “Contact Us” button in the pricing table to discuss your specific needs with our team.